Feedback on Public Services Consultation Launched
The Government is seeking your views on how complaints about public services should be dealt with.
This includes:
- seeking information on your experiences of making a complaint about public services
- asking for your views on how an independent complaint reviewer should operate in Jersey
Your contributions to this consultation will inform the development of proposals to improve the way complaints are resolved at a final stage.
This includes the potential for introducing a Public Services Ombudsman.
Feedback on Public Services Consultation – Consultation Paper
Consulta de Feedback sobre os Serviços Públicos
The Government welcomes comments from:
- members of the public who have made a complaint against a public service
- members of the public who have thought about making a complaint against a public service
- professional stakeholders such as local organisations who deliver public services, independent complaint reviewers and the legal community
How to submit comments to the consultation
Complete the Feedback on Public Services survey
Complete the Feedback on Public Services survey in Portuguese
You can also submit a written response, comment or question by email or post.
Paper copies of the survey are available on request from the Public Hall or by contacting the Strategic Policy, Planning and Performance Department as detailed below:
Email: [email protected]
Post: Strategic Policy, Planning and Performance
Government of Jersey
Union Street
St Helier
JE2 3DN